New Month, New Us

Product Update

Just when you thought you already had all the features you need, we’re giving you more! Check out our product updates and see what we’ve been up to this month!

Manage your subscription in-app

You can now view, track, and manage your Beam.gg subscription in-app! Your subscription is managed through Stripe and handled directly with us. We partner with Stripe for safe and simplified billing.

From the Beam Dashboard, you’ll be able to cancel, change, and renew your plan, as well as visit the Stripe customer portal to:

  • See your current plan details
  • Manage your payment method/s
  • Update your billing information
  • View your billing history

Beam.gg provides highly competitive plans that fit your budget and your company’s needs. Choose a plan that’s right for you and your community here.

---

Get someone’s attention with @mentions

Tired of waiting for someone to notice you? Don’t worry, @Mentions are coming to Beam.gg really soon!

Mentions are a way to directly notify users in a post or comment. Their main purpose is to get someone’s attention or show that you’re talking to them specifically. In our next update, you can start mentioning your friends using @username!

How mentions work

Type the @ symbol in the text box while composing a post or a comment. You’ll see an inline dropdown with a list of community members. The list of names will filter as you type more letters. Click to select a user at any time, or use the arrow keys to navigate with the keyboard.

Mentions will work within posts and comments.

Beam.gg mentions

---

Bug Fixes

Have you ever come across something broken or just a bit off with the Beam Dashboard or your community site? We hope you’ll let us know if you do! Your feedback and bug reports help us keep Beam.gg running smoothly so you can focus on managing and growing your community.

Here’s a recap of our recent bug fixes and improvements:

🛠️ Fixed “Plan Details” and “Update Profile” buttons
Some buttons on the Beam Dashboard Overview tab were briefly out of commission, making if a bit of a hassle to navigate to our Subscription and Profile pages. These are working properly now.

Added “Submit” button on Image Posts
We forgot to a submit button on one of our post categories, which made it impossible for members to create Image posts. Sorry about that! You can submit Image posts now.

👋 Say goodbye to spam submissions
Before, spam clicking the submit button would send out comments and posts multiple times. We fixed this by adding a loading state to the submit button so users can’t spam.

💬 You can now view comments and replies in real-time
Tired of constantly reloading to view new content? We hear you! Comments and replies now show up instantly, no need to reload.

---

Coming soon

Next month, we’ll be launching Mentions, Hashtags, Pinned Posts, Single Sign-On, and more! Stay tuned to our Twitter, Instagram, and LinkedIn accounts for any announcements. You can also join our newsletter to get exclusive updates on Beam.gg!

Other articles you might like!

How to Never Run Out of Content
If you're feeling stuck in the creative process, here are some of the best ways on how to never run out of content.
Read More
How to Create A Content Calendar for Your Community
As a marketer, your time is very valuable. Spend it wisely with a well-planned community content calendar.
Read More
We're Building in the Open
Bug fixes, new website designs, and a public roadmap, all in our September Product Update!
Read More
3 Big Reasons Why You Need A Community Content Calendar
Community content calendars are the best way to plan and organize upcoming content. It's an absolute must for businesses, and here's why.
Read More
We’re Reintroducing Our Community Manager
August, for us, has been all about our Community Management Dashboard. Keep reading to learn more about our recent fixes and improvements!
Read More
4 Strategies to Monetize Your Online Community
Learn how to monetize your online community effectively, without losing sight of your members' experience.
Read More